Australian Consulate-General
Shanghai, China

Passport Services

No Glasses

From 1 July 2018 passport photos must be taken without glasses.

More details are available on the Passports webpage.



Appointments are required for all passport services, except passport collection and emergency consular/passport services.

Appointments are available Monday to Friday and must be booked via

Each applicant requires a separate appointment.

We recommend you book your appointment as early as possible. At times you may need to wait more than two weeks for the next available appointment.


Processing Time

It will take more than four weeks from the day you successfully finalise your application until your passport is ready for collection. An application is not finalised until the Consulate has received everything we need from you. Further delays will occur if we cannot contact your guarantors, or if we cannot contact both parents (for child applications).

You should also ask the Chinese Entry and Exit Administration Bureau (EEAB) about visa requirements in your new passport.

You will receive an email when your passport is ready for collection at the Consulate.

Passports applied for within Australia can be picked up in two business days if you pay the priority service fee and meet the conditions.


The Australian Passports Web Page

For further details on passport applications please click here.



For a list of guarantor occupational groups, please click here.


Passport Fees

At the Shanghai Consulate-General Passport Fees can only be paid using mPOS (Apple Pay, Alipay & WeChat Pay), Chinese ATM cards and most international credit cards. We can not accept American Express cards without a UnionPay symbol and can not accept cheques or cash.

Fees can vary each month due to changes in the exchange rate.

Passport applications lodged overseas incur a surcharge, currently more than 100 Australian dollars per adult. 


Frequent Traveller Passports

From 1 December 2017 Australia will no longer issue Frequent Traveller Passports (64 pages).

From 1 December 2017, if your passport still has more than two years validity remaining and the visa pages are almost full, or more than two years validity remaining and minor damage, you may either apply for:
  • A new 34 page passport with 10 years validity. The new passport will have a different passport/document number. The cost will be the price of a new passport plus the overseas surcharge. or
  • A replacement 34 page passport, with the same expiry date as the passport being replaced. The replacement passport will have a different passport/document number. The replacement passport costs less than a new passport and will not incur an overseas surcharge.

Applicants must decide which of the two above replacement options best suit their own circumstances.